Essential information

Please ensure that you read the guidance below before applying for your test. Please note that we do not offer IELTS for UKVI at this test centre.

We offer IELTS on paper and IELTS on computer tests in our centre. Applications to be made online. 

If you have an enquiry, please email us:

Accepted forms of ID documents

Test takers are required to upload a photo or scan of their ID at the time of registration. Please note that if you are using a Biometric Residency Permit (BRP) or other ID card, you will need to upload a picture of both the front and the back of your card. If you do not upload an acceptable form of your ID before your test date, you may be charged an administrative fee.

Accepted forms of ID document:

  • Passport - This must have your photo, name in English, date of birth, ID number and expiry date.
  • National ID Card (for EU Citizens only) - This must have your photograph, name in English lettering, signature, date of birth and a unique number.
  • United Kingdom Biometric Residency Cards
  • Application Registration Card - issued by the UK Home office
  • Asylum Registration Cards

Further information on accepted forms of ID document: 

  • If you cannot supply a passport/ID Card, you should contact us for advice.
  • Student cards/drivers licences are not accepted forms of ID.
  • You must bring the original document on the test day - the SAME ONE as you used for your application form.  If you do not bring the same document with the same ID number as on your application form, you will not be permitted to take the test and and your fee will not be refunded. 
  • If you renew, change or lose your ID document before the test, and are therefore unable to bring the same document, you must contact us immediately (before the test day) for advice.
  • Copies of ID documents will not be accepted on the test day and no refund will be granted under these circumstances.

Special requirements procedure

Some test takers have special requirements, such as hearing or sight impairment, dyslexia, or a short-term difficulty such as a broken arm, and require assistance in order to fully access the IELTS test.

Such test takers should email before they book a test date to inform us of these requirements and to provide supporting medical evidence. The medical evidence should contain clear recommendations regarding the requested special arrangements and should meet these requirements:

  • It should be an original document on headed paper, bearing the name, relevant qualification/s and signature of a recognised, qualified professional.
  • It should give a clear statement of the test taker’s disability.
  • It should be clear on how the disability justifies special arrangements.
  • It must include details of the degree of disability.
  • For learning difficulties, it must include assurance that the evidence of specific difficulties was obtained through the results of appropriate and recognised tests and the tests used must be stated.
  • For learning difficulties, the evidence should be from when the test taker was aged 13 years or older.
  • Medical evidence must be translated into English,  if it has been prepared in another language. 

Once we receive your evidence, we will be able to confirm the special arrangements we can offer and available test dates. Please note that we cannot guarantee a preferred test date, although we always try to accommodate test takers’ preferences. Please be aware that if you require a modified version of the IELTS exam materials (braille papers, enlarged font, special CD for Listening), you must give three months’ notice. If your circumstances require special arrangements to be made, (extra time, separate invigilation) up to three months' notice may be required. 

Minor test takers (under 18s)

If you are under 18, a parent or guardian will need to book the test on your behalf, as they will need to consent to the IELTS terms and conditions. These include giving permission for us to take your photo and finger scan during the registration process and confirming whether you can leave the test day unaccompanied.

Please be aware the IELTS test is not recommended for candidates under the age of 16. 

Additional Test Report Forms (TRFs)

Only one Test Report Form (TRF) is sent to each test taker. 

You can request up to five additional TRFs to be sent (free of charge) to Recognising Organisations (academic institutions, government bodies or employers) on your application form. If you require additional TRFs to be sent to Recognising Organisations after application, this can be done at a cost of £15 per TRF. 

You can request this by completing the application form and paying £15 per TRF online (we will send appropriate link).

Test start and finish times

IELTS on paper Test Start and Finish Times



Test begins












*Tests are held on Saturdays only

IELTS on computer test start and finish times may vary. The information will be provided to you in a confirmation email.

Change of test date

You may change your test date at any time before the test. However, depending on when you make your transfer request – that is, how near to the test day – your request may be treated as a cancellation.

You must select a test date, where available, within three months from your original test date. If your preferred test date is more than three months after your original test date then your transfer will be treated as a cancellation.

You can only transfer the same booking once.

To make a change to a test date, please email us with the details.

Please note that an additional payment of £40.00 is required for each transfer request.*

*Transfer requests must be made by 3.30pm on the Thursday prior to the Saturday test date for IELTS on Paper tests.

Absence on test day

If you are absent on the day of the test you will forfeit the full test fee.

You will be classed as absent if you arrive after the specified arrival time for the test day; and therefore forfeit the full test fee.

If you are unable to attend due to a serious reason; please contact the IELTS Office immediately for advice. For reasons of a medical nature, please contact the centre within 2 calendar days of your test with evidence of any medical reason.

Alternative UK test centres

If we are unable to provide a test date that is suitable for you, you may wish to try another test centre. Please visit the IELTS website for a full list of UK test centres.

Further information on the test can be found through the British Council: Take IELTS website.

When are the results issued?

Results are issued 13 calendar days after the IELTS on paper test and 3-5 days after IELTS on computer test. An email notification is sent to the email address you registered with when the results are released. You can also check the results online once available. The hardcopies of Test Report Forms are sent by post and should be with you shortly after the results release day. You can request to collect your results from the Test Centre. Collection in person must be arranged with the IELTS office in advance.

For more information please visit the 'After the test' page.